Friday, August 10, 2012

sheinside.com online clothing store review

I came across a few items from she insider on polyvore and decided to visit their website.
They seem to have a lot of promotions going on all the time.
If you like their facebook page, you also get a certain percentage off as well.
So I browsed around a bit and these are the items I wanted to order.
She Insider sheinside.com


sheinside.com


sheinside.com


sheinside.com



I checked their facebook "like" page because I still wasn't sure how legit this website was. I saw they had 35,000+ likes and one of my mutual friends also liked it and this reassured me.

So I was doing research on the site about how their sizing worked and if items ran big/small/normal/tight/loose.
I found their size chart and their item description measurements to be rather confusing. 

The grey striped sweater was a one size fits all dealio.

The turquoise sheer top came in small, medium, and large and based on how they presented the measurements, it seemed like the shirt was a baggy fit so I went with a medium. (If it was a tight fit, I would normally go with a large just because I don't enjoy tight clothing)

The high waisted shorts also came in small, medium, and large and based on the measurements, I ordered the large size.

So when I placed my order, I got free shipping and used a discount code i found on the internet (barbro20 was the coupon code I used)

So I received an email with my payment receipt that same friday i ordered. I waited 5 days for the "your item has shipped" email but I never got it.

I contacted the store to see if they had sent it out yet and they hadn't but said they would be sending it out within the next few days and that they would send a free gift for my having to wait.

So another week went by and I hadn't heard anything from them about my items shipping. I contacted them once again because I was upset and I guess they had sent me an email about shipping my items but it went into my spam box which is odd because their other emails came straight to my inbox. i don't know why.

So I received the package Monday August 6th when I had ordered the items Friday July 20th.
When I opened the package, there was no receipt/exchange/return form just the clothes, each in their own bag. 

When I tried on the grey sweater, I was very pleased. It was stretchy and it looked nice.
When I tried on the mint chiffon shirt, I was pleased, however the arms fit more snug while the rest of the shirt had a bit of a baggy fit to it. Not as much as I expected it to be. The arms weren't uncomfortable so I decided to keep this item as well.
I tried on the high waisted shorts and they honestly didn't fit over my hips. I was disappointed because they led them on to be a looser fit and the large didn't even fit. I will be returning this item.

They did also include a necklace as a free gift for the hassle, but I didn't really like it so I gave it to my mom
hahaha.

There were no tags on the clothes. No price tags, and no size tags that come attached to all clothing items. No tags to tell you how to wash the items either.

Another thing I learned is that they are based in Singapore so that is why it took my package a while to get to where I live (Minnesota). I have no problem with that, it is just the fact they didn't say they were based there so i assumed it was going to be the same experience as any other American clothing company I've ordered from. 

Would I order from them again?? Probably not.
This website has had so many bad reviews.....

But if that doesn't convince you enough and you want to try it out for yourself:
I would not recommend ordering their pants.
I would recommend ordering a size up in the button down shirts they offer,
and 
I would recommend trying out their one size fits all items!

xoxo Stephanie

56 comments:

  1. Thanks so much for the post. Very helpful. I saw a very cute sweater, priced unbelievably low which made me google reviews on this site. Seems like they're all mixed but I appreciate your detailed accounting. Another site that has really cute clothes but seems suspicious...Dorothy Perkins. Ever ordered from there?

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    1. Thank you for checking out my review! I have never ordered from Dorothy Perkins but I looked at their website and it seems legitimate to me!

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    2. Living in England, Dorothy Perkins is a high street store that is very familiar to me - it has hundres of stores as well as an online website, and is completely legitimate, so no worries about ordering from there. Hope this helped x

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  2. hiya, just to let you know Dorothy Perkins is a normal high street store in the UK like Topshop or Forever 21 or whatever so as long as it's the official website for the store it should be legit! :)

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    1. I checked it out and it seems legit to me! thanks for reading my post :)

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  3. I just got my red cable knit sweater I ordered from them. Arms are a lil short but I'm short so its fine. It seems cheaply made though there is yarn sticking out in a lot places etc. I'm keeping the sweater but I don't think I'd bother with them again.

    P.S I learned the hard way from something else I ordered with paypal. The paypal email saying its shipped just means they bought a shipping label not that the item is necessarily in the mail. I know its kinda misleading that they even send an email if that's all it means.

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    1. that's sad! yeah it can be hard to tell when you order online. thank you for reading my post :)

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  4. Great review- Thank you! I just ordered a Green/Beige/Black oversized sweater (sounds ugly, I know but it's super cute I swear!) from sheinside.com. I got the PayPal confirmation email, the sheinside.com confirmation email and now Im just waiting for my package. I've read some nasty reviews about sheinside.com so I'm hoping its a real site! Thank you for restoring some hope! :]

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    1. I hope it works out! thank you for checking out my review :)

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  5. Personally I will NEVER order from this shop again! Worst customer care ever. They sent me a wrong sweater and refuses to give me a refund. "you can get a coupon code for about 33% of what the sweater cost" - not in those words but yeah.. NEVER AGAIN!

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    1. that's awful! yea i probably won't either just because it wasn't worth the hassle the first time I did! Too bad...

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  6. I just ordered the beige sweater from She Insider about two weeks ago and just received it in the mail. I'm concerned as to why there are no tags or anything that says She Insider. This place seems very sketchy to me. I've been checking my banking statements very frequently because I am nervous this is illegitimate and a fraud. Never ordering from them again. Oh and the sweater that is a (one size fits all) is extremely small. Only a migit would fit into this sweater. I wish I could attach a picture because I wouldn't consider myself large by any means. Thanks for the post though.

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    1. thank you for checking out my post and for commenting! It is very sketchy they don't have tags and I do agree with the one size fits all too! cuz i ordered that sweater above and it fits me, but it is a very small one size fits all sweater. i expected it to be larger.....

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  7. Stephanie, you mentioned you call sheinside, where did you find the number? I can't seem to find it!

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    1. did i? i meant i emailed them. i just looked again and i didn't see a number anywhere. this is the email i used: service@sheinside.com

      thanks for stopping by!

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  8. Please refer to comments from other blog:-

    http://dropdeadgorgeousdaily.com/forum-posts/sheinsidebad-experience/comment-page-1/#comment-40682

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    1. so many people have had bad experiences! too bad......

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  11. Oh no!!......Just placed an order on sheinside.com because I had really liked some of the items of polyvore!.....really disappointed that I didnt do my research first!

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  12. I love this sweater. I love how it fit not clingy and still makes you look sexy. i bought some clothes from this site, when i ordered, i wrote an email to the company. they told me the need some days to shipping, after tens days, i received my package. I very lucky.
    It fits perfectly and looks great with jeans. It washes nice and doesn't shrink. Thank you for your sharing.

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    1. that's great you had a great experience with them! I really do like the sweater too. Thank you for stopping by!

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    2. Obviously a bot from their website "oh yaaa, I very lucky!" Lol

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  13. i think sheinside is based in china, not singapore.

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  14. ^ the post by an Anonymous on Jan 24th is an automated response from someone in their company most likely... They post similar posts with a great review (always about a sweater) on every bad review they can find online (I've looked). I had a similar experience with a company selling their clothes on Amazon. Their seemingly great, cheap clothes are not worth the headache... I would link your review to Pinterest to let others know before they make the same mistakes ordering from businesses like these.

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    1. it very well could be! but with all the negative comments and reviews, that comment is irrelevant anyway haha. thanks for the input!

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  16. i ordered from the site on the 18th of February and i have yet to get any emails in regards to it being shipped or not.
    luckily i only bought one item. I'm never going to order from there again

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    1. You should try contacting them! They contacted me back every time I emailed them. hope it goes well !

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  17. I so glad that I found your blog.I just placed an order from this website and I haven't heard anything from them yet not even a confirmation email ,I will be patient to see if they will send it out within this coming week.I also live in Minnesota so hopefully I will get my package .

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    1. thank you for checking out my blog! Try contacting them because that's too long of a wait! and I hope it goes well!

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  18. NEVER NEVER NEVER SHOP ONLINE AT SHEINSIDE.COM !!!!!

    I ordered 3 items from sheinside.com and they have the worst quality I’ve ever seen.

    And now, I want return them and get my refund and they dont want to make it, only exchange them.

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    1. Yes, I had the same problem they don't refund. It's very frustrating! poor company morality

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  20. i have similar buying in Sheinside. i like different styles of their clothing. the chothing are sexy and stylish, which fit fashion trends.
    Love it.

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    1. their clothes on the websites are very cute but I found most of them to be rather misleading in my opinion. Glad you've had good experiences yourself!

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  21. I wish I had come across your blog and this particular entry BEFORE I placed my order with SheInside. Instead, I am now anxiously waiting for orders that may or may not arrived. Worse still, one of them hasn't even shipped yet even though I placed that order 3 weeks ago of today and all the items that I ordered were guaranteed "ship in 24 hours" on their website. Each time I contacted them I got reply in broken English thanking me for my understanding and patience aka just go and wait quietly. Seriously WTF???

    Monica Roy, Jessy Parker, Laura Perin are names listed on their website as their 'point of contact' should customers have any further questions to address and would like to take it further than the generic Customer Service. However these "people" never reply to emails. I suspect these are "characters" or western sounding names plucked from phone book to give the company "international" image and boost international customers' confidence to order from them.

    A word of advice to anyone thinking of ordering from SheInside --- DON'T. JUST DON'T. Save your money, save yourself from the aggravation of knowing you've been a shmuck-ed. SheInside is only a thin line away from total scam. It seems the concept of taking your dollars in exchange of their goods is a concept too alien for them to grasp.

    Retail therapy is supposed to be fun, it is anything BUT THAT when you shop from SheInside!

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  22. thanks for your detailed review! i just came across the sheinside site and am trying to do my research. im really loving all their tops and im soo temped to order but i cant decide if its worth the risk/hassle based on all the negative reviews. there are some positive ones out there too tho! im curious as to what happened with the shorts you returned. how much did it cost to ship back? did you get a full refund? you needed to contact them before sending it...how did that go?

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    1. I'm glad this review helped! I honestly recommend not spending your time or money with this online store.

      When I ordered the shorts, they refused to give me a refund and said I would only be able to get store credit.

      I was also told that I needed to pay to return the shorts. They're store is somewhere in the China area and I'm from MN, USA so that was not gonna happen! haha.

      I ended up giving them to my sister and they fit her.
      Thanks for stopping by!

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  23. hi
    I searched to have some tops for summer with great cost.I'm just trying to be on same chic with less money depending.I saw some of their tops on shopstyle.com.Some of their clothes like D&G and others of end brands. Then I decide to search about their reviews because it did not see any reviews for their items in their website under 5/5!
    So I read your post and other comments.Thanks for sharing your experience about this store.
    I have lots of bad experiences and good ones because I always shop online.So, this time I will shrink my shopping basket to minimum to trying this website.
    wish me luck.

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  26. I saw a beautiful dress on pinterest and bought the dress. Apparently I never received a confirmation mail even though the payment was taken immediately!

    I contacted the customer service just after a couple of moments to cancel my order and I was assured that my order would be cancelled and money would be refunded.

    However, the next day I get a mail that my item is shipped! What I am I supposed to do... Horrible customer service. Very disappointed. Would neither come back nor recommend anyone to buy from here.

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    1. this is SUCH late response, im so sorry. Did you end up getting the refund?? I hope! I completely agree!

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  31. wow beautiful fashion styles here..I have bookmarked your blog and will return in the future. I want to encourage you to continue that marvelous work, have a great daytime..online shopping india

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  33. I like the sweater ,
    Some days ago ,I have bought a same style sweater for wife from dreamcoo ,
    Have not get the sweater, perhaps tomorrow I will get

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    1. is dreamcoo similar to sheinside? I hope you ended up getting your sweater!

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